Terms of sale

General Terms and Conditions of Sale

1. Purpose

These General Terms and Conditions of Sale (GTC) are intended to define the conditions under which the products offered on the website badra.site are sold. By validating an order, you fully and unconditionally accept these GTC.

2. Products

The products offered for sale are underwear for men and women. Each product is described with the information available on the website. However, the color or appearance of products may slightly vary depending on your screen settings.

3. Orders

By placing an order, you agree to provide accurate and complete information. You have the opportunity to review your order before confirmation. We reserve the right to cancel any order if information is inaccurate or if we suspect fraud.

4. Prices

Product prices are indicated in euros and include all applicable taxes. Shipping costs are additional and are detailed at the time of ordering. Badra reserves the right to modify its prices at any time. However, products are billed at the rate in effect at the time the order is confirmed.

5. Payment

Payment is made online by credit card through secure platforms. You confirm that you are authorized to use the chosen payment method. Payment is due upon ordering. Your order will be processed upon receipt of payment.

6. Delivery

Delivery times are specified at the time of ordering. We commit to shipping products within the indicated timeframes. However, delays may occur for reasons beyond our control. Delivery is made to the address provided at the time of ordering.

7. Right of Withdrawal and Returns

In accordance with applicable legislation, you have a 14-day right of withdrawal from the date of receipt of your order. However, for hygiene reasons, products may only be returned if they are unopened, unworn, and in their original packaging. If these conditions are met, you may contact us at Contact@badra.site to arrange the return.

Sale items, promotional products, or gift cards are neither refundable nor exchangeable.

8. Refunds

If the returned product meets the return conditions, the refund will be processed within 3 to 6 business days after receipt of the returned product. The refund will be made to the payment method used at the time of ordering.

9. Warranties and Liability

We commit to selling products that conform to their description and expected quality. However, we cannot be held liable for damages caused by misuse or defects attributable to the buyer. The information contained on our website is provided for informational purposes only, and Badra cannot be held liable for any errors or omissions.

10. Personal Data Protection

The information collected during your order is necessary for its processing. It is handled in accordance with our Privacy Policy (link). You have the right to access, correct, and delete your personal data.

11. Intellectual Property

All elements present on the website badra.site (texts, images, logos, etc.) are protected by intellectual property rights and are the exclusive property of Badra. Any reproduction or use without prior authorization is prohibited.

12. Amendments to the General Terms and Conditions of Sale

Badra reserves the right to modify its General Terms and Conditions of Sale at any time. The new conditions will take effect upon their publication on the website. It is your responsibility to regularly review these conditions.

13. Applicable Law and Jurisdiction

These GTC are governed by French law. In the event of a dispute, and after an attempt at an amicable resolution, the French courts shall have jurisdiction.

14. Contact

For any questions regarding these GTC or any other inquiry, you may contact us by email at: Contact@badra.site