Shipping Policy
At Badra, we are committed to providing you with a pleasant and efficient shopping experience, and to shipping your orders as quickly as possible. Here is our detailed shipping policy:
1. Order Processing Time
All orders are processed within 1 to 3 business days following payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods
We offer several shipping options to provide you with the flexibility you need. The available delivery methods are as follows:
Standard: Home delivery with tracking. Express DHL: Express delivery with tracking. Shipping costs vary depending on the weight of your order, the chosen delivery method, and your geographic location.
3. Delivery Times
Delivery times may vary depending on the chosen option:
Standard: On average between 6 and 10 business days, depending on your location. Express: On average between 3 and 6 business days.
4. Shipping Costs
Shipping costs are calculated at checkout, based on the weight and destination of your order. If you benefit from a promotion, shipping costs may be reduced or waived according to the specified conditions.
5. International Shipping
We offer shipping to select countries. International shipping costs vary depending on the destination. International customers may be subject to customs fees or local taxes that are not covered by the shipping cost. It is your responsibility to verify these fees with local authorities.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You will be able to track your delivery directly on the carrier's website.
7. Delivery Issues
If your order has not been delivered within the announced timeframe or if you encounter a problem with your delivery, please contact us immediately at Contact@badra.site. We will do everything possible to resolve the issue as quickly as possible.
8. Incorrect or Incomplete Addresses
Please ensure that the delivery address provided when placing your order is correct and complete. We will not be held responsible for delays or lost packages resulting from incorrect information.
