Privacy Policy

Last updated: January 6, 2025

This privacy policy describes how Badra (the “Site”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on the site badra.site (the “Site”) or when you communicate with us about the Site (collectively, the “Services”). Through this privacy policy, “you” and “your” refer to the user of the Services, whether a customer, a website visitor, or any other person from whom we have collected information in accordance with this policy.

Please read this privacy policy carefully.

Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised version will be posted on the Site, and the “Last updated” date will be updated accordingly.

Collection and use of your personal information
In order to provide our Services, we collect and have collected over the past 12 months personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information collected about you to communicate with you, improve the Services, comply with our legal obligations, enforce our terms of use, and protect the Services, our rights, as well as the rights of our users or others.

What personal information do we collect?
The types of personal information we obtain depend on how you interact with our Site and use our Services. When we refer to “personal information,” we mean information that identifies you or is associated with you. The following sections describe the specific categories and types of personal information we collect.

Information we collect directly from you
The information you submit directly through our Services may include:

• Contact details, such as your name, address, phone number, and email address.
• Information about orders, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Information about your account, including your username, password, security questions, and other information used to secure your account.
• Information about your purchases, such as the items you view, add to your cart, save in your account (including loyalty points, product reviews, references, or gift cards).
• Customer support information, such as the information you choose to include in your communications with us.

Information we collect automatically
We may also automatically collect certain information about your interaction with our Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access our Site and use your account, such as information about your device, browser, network connection, IP address, and other information regarding your interaction with the Services.

Information we obtain from third parties
We may also obtain information about you from third parties, such as:

• Companies that support our Site and Services, such as payment processors (to process your banking information).
• Advertising, marketing, or analytics service providers to better personalize the user experience.

How do we use your personal information?

• Providing our services: To process your orders, manage your account, and provide you with products or services you have requested.
• Marketing and advertising: To send you marketing communications via email, SMS, or postal mail.
• Security and fraud prevention: To detect and prevent any fraudulent activity.
• Communication and improvement of services: To provide you with customer support and improve our Services.

Cookies
We use cookies to improve our Site and Services. You can adjust your browser settings to refuse cookies, but this may affect the user experience.

Disclosure of your personal information
In certain cases, we may disclose your personal information to third parties, for example, for the management of our services or in response to a legal requirement.

Your rights
Depending on your place of residence, you have certain rights regarding your personal information, such as the right to access, delete, or rectify your information.

Contact us
For any questions regarding this privacy policy, you can contact us at the following email address: contact@badra.site.