1. Purpose
These General Terms and Conditions of Sale (GTC) aim to define the conditions under which the products offered on the site badra.site are sold. By confirming an order, you fully and unreservedly accept these GTC.
2. Products
The products offered for sale are underwear for men and women. Each product is described with the information available on the site. However, the color or appearance of the products may vary slightly depending on your screen settings.
3. Orders
By placing an order, you agree to provide accurate and complete information. You have the option to review your order before confirmation. We reserve the right to cancel any order if information is inaccurate or if we suspect fraud.
4. Prices
The prices of the products are indicated in euros and include all applicable taxes. Delivery charges are additional and are detailed at the time of ordering. Badra reserves the right to change its prices at any time. However, products are billed at the rate in effect at the time of order confirmation.
5. Payment
Payment is made online by credit card via secure platforms. You confirm that you are authorized to use the chosen payment method. Payment is due upon order. Your order will be processed upon receipt of payment.
6. Delivery
Delivery times are specified at the time of order. We are committed to shipping products within the indicated timeframes. However, delays may occur for reasons beyond our control. Delivery is made to the address provided at the time of order.
7. Right of withdrawal and returns
In accordance with current legislation, you have a right of withdrawal of 14 days from the receipt of your order. However, for hygiene reasons, products can only be returned if they are unopened, unworn, and in their original packaging. If these conditions are met, you can contact us at Contact@badra.site to arrange the return.
Discounted products, promotional items, or gift cards are neither refundable nor exchangeable.
8. Refund
If the returned product complies with the return conditions, the refund will be processed within 3 to 6 business days after receipt of the returned product. The refund will be made using the payment method used when placing the order.
9. Warranties and liability
We are committed to selling products that conform to the description and expected quality. However, we cannot be held responsible for damages caused by improper use or defects attributable to the buyer. The information contained on our site is provided for informational purposes, and Badra cannot be held responsible in case of error or omission.
10. Protection of personal data
The information collected during your order is necessary for its management. It is processed in accordance with our Privacy Policy (link). You have the right to access, rectify, and delete your personal data.
11. Intellectual property
All elements present on the badra.site (texts, images, logos, etc.) are protected by intellectual property rights and are the exclusive property of Badra. Any reproduction or use without prior authorization is prohibited.
12. Modifications of the General Terms and Conditions of Sale
Badra reserves the right to modify its General Terms and Conditions of Sale at any time. The new conditions will come into effect as soon as they are published on the site. It is your responsibility to regularly check these conditions.
13. Applicable law and competent jurisdiction
These GTC are governed by French law. In case of dispute, and after an attempt at an amicable solution, French courts will have jurisdiction.
14. Contact
For any questions regarding these GTC or any other request, you can contact us by email at : Contact@badra.site
